Privacy Policy
Last updated: June 2026
Ethereal Horizon Forest respects the privacy of everyone who visits this website or reaches out about a session. This policy explains, in plain terms, what information we collect, how we use it, and the choices you have over it.
We collect only what we need to respond to your inquiries and operate the site, and we never sell personal data to third parties.
Data we collect
- Contact information: name, email address, and any message details you choose to share through our contact form.
- Usage data: general information such as pages visited and time spent, collected through cookies and similar technologies where you've allowed it.
- Technical data: browser type and device information, used only to keep the site working correctly across devices.
Our legal basis for processing this information is your consent (for cookies and marketing) and our legitimate interest in responding to inquiries and maintaining the site.
How we use your data
- Responding to messages sent through our contact form.
- Understanding, in aggregate, how visitors use the site so we can improve it.
- Where consent has been given, showing relevant content or occasional updates about sessions.
We retain contact form submissions only as long as needed to address your inquiry, and analytics data is kept in aggregate form where possible.
How we protect your data
- Reasonable technical safeguards are applied to limit access to personal information.
- Data is stored only as long as necessary for the purpose it was collected.
- Access to any stored information is limited to those who need it to respond to inquiries.
Your rights
- The right to ask what personal data we hold about you.
- The right to request correction or deletion of your data.
- The right to withdraw consent for cookies or communications at any time.
- The right to request a copy of your data in a portable format.
To exercise any of these rights, please reach out through our contact page.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may: avoid filling out contact forms or any data-submitting features; disable cookies through your browser settings (see our Cookie Policy for more details); or contact us directly to request the deletion of any previously shared personal data. We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.
Changes to this policy
We may update this policy from time to time to reflect changes in our practices. Any updates will be posted on this page with a revised date.
Privacy Policy
Ethereal Horizon Forest ("we", "us") respects your privacy and handles personal information in accordance with Japan's Act on the Protection of Personal Information (APPI) and related guidelines. This policy explains how we collect, use, and protect your data.
1. Business information
Name: Ethereal Horizon Forest
Address: Matsushima 2-16-22, Edogawaku, Toukyouto 132-0031
Contact: +81 3-3737-3364 / info@etherealhorizonforest.com
2. Information we collect
When you contact us or use our services we may collect your name, email address, phone number, and the content of your enquiry, only to the extent necessary and by lawful and fair means.
3. Purpose of use
We use personal information to (1) respond to enquiries, (2) provide and improve our services, (3) send you relevant information, and (4) comply with legal obligations. We do not use it beyond these purposes.
4. Sharing with third parties
We do not provide personal information to third parties without your prior consent, except where required by law or necessary to protect life, body, or property.
5. Security
We take reasonable and appropriate measures to prevent leakage, loss, or damage of personal data and supervise any contractors accordingly.
6. Your rights
You may request disclosure, correction, addition, deletion, or suspension of use of your personal information. Please contact us at the address above; we will respond promptly after verifying your identity.
7. Cookies
We may use cookies to improve usability and analyse traffic. You can disable cookies in your browser, though some features may not work.
8. Changes
We may revise this policy in line with legal changes. Revisions take effect when posted on this page.
Effective: 2 July 2026
Additional provisions
Retention period
We retain personal data only for as long as necessary to achieve the purposes of use, after which it is promptly deleted or anonymised, except where retention is required by law.
Security measures in detail
We apply organisational, personnel, physical, and technical safeguards, including access control, encryption of communications, management of handling areas, and staff training. Contractors are selected for adequate security and supervised under contract.
External services and analytics
To understand usage and improve our service, we may use third-party analytics tools. These collect information via cookies and similar technologies but do not include information that directly identifies you.
Minors
Minors should use the service only with the consent of a parent or guardian. We may carry out age verification where necessary.
Complaints and enquiries
For enquiries or complaints about the handling of personal data, contact Ethereal Horizon Forest (Matsushima 2-16-22, Edogawaku, Toukyouto 132-0031; tel +81 3-3737-3364; info@etherealhorizonforest.com). We will review and respond appropriately and promptly.
Governing law and jurisdiction
This policy is governed by and construed under the laws of Japan. Any dispute relating to the service is subject to the exclusive jurisdiction of the court having jurisdiction over our location as the court of first instance.
Revisions
We review and improve this policy in line with changes to law or our services, and will give clear notice on this page of any material change.